Who is Ron Gagnier?

My name is Ron Gagnier and I’ve been a designer since 1995.  I have extensive experience designing software applications for mobile, web, SAAS, and desktop for both corporate and government organizations.

My process of Results-Driven Design is the culmination of my extensive experiences as a consultant and employee.  I have seen the best (and worst) of how software products are delivered and that has fuelled my desire to share the best of what I have learned. Results-Driven Design is the result of that journey.

During my long career I have been involved in numerous startups that have allowed me to wear many hats.  As a founder, analyst, designer and mentor I have integrated the practice of design in all pursuits as I believe design thinking provides a unique perspective to any challenge.

My goal of constant improvement is achieved through:

  • Voracious reading - Check out my reading list
  • Study - workshops, and training
  • Practice - working with young teams to try new things

In 2010 while at IBM I was given the opportunity to spearhead a program to educate product teams in the best design techniques and processes available. The program consisted of hands-on education, mentoring and practical workshops to elevate a teams 'design' knowledge and capabilities. My experience there brought a realization that all young companies and software teams could use an education program like this to  teach, practice and refine their design skills. 

In 2012 I left IBM to begin my own consulting practice to share my knowledge and skills. Results-Driven Design is that program.

I currently serve as an active business mentor through Invest Ottawa 

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I am  a seasoned speaker and lecturer who routinely speaks at industry events, conferences and organizations.

What is Results-Driven Design?

Results-Driven Design is about understanding what results will make a product a success and ensuring those results are designed-in and delivered. Results-Driven Design forces a team to be precise and intentional about what they plan to deliver. Results-based management is not new however it's application to design is. 

A Results-Driven Design Project is driven from the answers to a few simple questions:

  1. What is the current condition or situation? Does the condition present a risk or an opportunity?
  2. What factors cause or contribute to the condition? 
  3. To act: what result must we achieve? 
    • to minimize the risk
    • to maximize the opportunity
  4. How will we achieve those results?  (Actions, Resources, Timeline)
  5. Do, Evaluate, Adjust
  6. Deliver

Wait! What you just described strays heavily into the realm of product management? Yes absolutely! Effective product strategy requires one foot in the business domain and one foot in the design domain.